(GDPR May 2018)
Under GDPR, individuals have increased rights, and these rights will be valued and respected by the charity. The personal information that JBCS holds about you, has been collected as a result of contact between you and JBCS, over recent years, as a donor, beneficiary (client), volunteer of the charity, or perhaps you attended one of our events. Any information we hold is accurate and up-to-date, so we urge you to email email@example.com, post or call us to change or update any data, You also have the right to request your information be removed.
WHAT PERSONAL INFORMATION DO WE COLLECT?
JBCS may collect personal or sensitive information and use it only when appropriate.
Personal Information includes:
Sensitive Personal Information includes:
HOW DO WE COLLECT INFORMATION?
WHAT IS THE INFORMATION USED FOR?
Personal information will be used to
If you do not provide us with this information, we will not be able to process your donation, sign you up for a particular event or provide you with the services that you have requested
Sensitive Personal Information
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IS MY PERSONAL DATA COMPLETELY PROTECTED?
JBCS has a legitimate interest in processing your data. It recognises that the information you provide may be highly sensitive and we will respect your confidentiality. This means we store it securely and control who has access to it. We make every effort to ensure that your personal information is held securely and to safeguard against unauthorised access to your personal information. Unfortunately, no data (especially that over the internet) can be guaranteed as 100% secure.
JBCS may share your information with partners and suppliers who work with us on our behalf to deliver our services or help with vital fundraising: –
HOW LONG WILL MY PERSONAL DATA BE KEPT?
We will retain your personal data for as long as necessary, for the required service to be provided to you. All retained data is subject to the controls of our data protection policy and will be securely disposed of when it is considered to be of no further use.
Personal data is shredded.
WHERE WILL MY PERSONAL DATA BE KEPT
Your personal information is held on our computer system, as well as in hard copy in lever arch files in the JBCS office. The office is securely locked
For counselling, printed personal data is emailed directly into the counsellors inbox, and all clients are issued a reference number. The same referral details and reference number are emailed to the counsellors supervisor, however without any personal and contact details, thereby ensuring anonymity.
Personal data about unsuccessful candidates for volunteer positions, will be kept for a period of 12 months if the volunteer needed additional skills before they are recruited. Those that are deemed unsuitable from the start, are disposed of immediately.
DELETIONS OF PERSONAL DATA
Even if you sign a consent form, you still have the right to withdraw your consent or have your personal information deleted. You should inform us of this in writing to firstname.lastname@example.org or via the post.
We will take all reasonable steps, within the law, to delete it (unless we have to keep it for legal, auditing or management reasons)
If we become aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address them.
PHOTOGRAPHY AND FILMING
If you attend an event or take part in a promotional activity, such as a film or photograph, any images we hold of you are still covered under the definition of personal data. JBCS does require your consent to take and use these images fairly and lawfully.
You have various rights in respect of the personal information we hold about you. If you wish to exercise any of these rights or make a complaint, you can do so by contacting the Administrator/Privacy Officer at JBCS, 221 Golders Green Road, London, NW11 9DQ, by emailing email@example.com or by phone on 02085 951 3881
Should your issue or complaint be unresolved, you can also contact the Information Commissioners Office https://ico.org.uk
This information will be provided to you within a period of 1 week, following your written request.
Even if you sign a consent form, you still have the right to withdraw your consent or have your personal information deleted. You should inform us of this in writing to firstname.lastname@example.org or via the post